Terms & conditions

Terms and conditions

TERMS AND CONDITIONS

§ 1
General provisions

1. The regulations define the rules for making purchases in the Store.

2. The following terms have the following meanings in this Regulation:

a) Business days - all days of the week from Monday to Friday, excluding statutory holidays;

b) Customer, Buyer - a person using the Store, being a natural person, having full legal capacity (thus, as a rule, having reached the age of 18), a legal person, or an organizational unit not being a legal person, to which the law grants legal capacity.

c) Consumer - a natural person concluding a legal transaction with an entrepreneur not directly related to their economic or professional activity (Art. 221 of the Civil Code).

d) Customer Account - a collection of information about the Customer, as well as the actions taken by the Customer within the Store (including: customer data for order processing, order history, data on Customer preferences regarding selected Store functionalities, data on saved payment methods) etc.

e) Entrepreneur - a Customer who is not a Consumer or Privileged Entrepreneur.

f) Regulations - these regulations.

g) Store or online store - an online store operating at www.edfplugin.pl, run by the Seller, through which the Seller offers goods to Customers

h) Seller - EDFELECTRONICS sp. z o.o. with its registered office in Radlin at Rybnicka 64 Street, 44-310 Radlin, entered into the National Court Register under the KRS number: 0001010591, Tax Identification Number (NIP): 6472575952, REGON: 365747029, share capital: PLN 20,000, tel. +48 510 122 381, email: sprzedaz@edfplugin.pl

i) Durable medium - material or tool allowing the consumer or entrepreneur to store information addressed personally to them, in a way that enables access to the information in the future for a period appropriate to the purposes for which the information is intended, and which allows the reproduction of the stored information in an unchanged form (Article 2, point 4 of the Act of 30 May 2014 on consumer rights, Journal of Laws 2014, item 827).

j) Goods - items (things) available through the Store.

k) Privileged Entrepreneur - A Buyer who is a natural person entering into a contract (including a sales contract through the Store) directly related to their business activity, when the content of this contract indicates that it does not have a professional character for the Buyer, arising in particular from the subject matter of the business activity carried out by them, made available on the basis of the provisions on the Central Register and Information on Economic Activity.

3. The prices provided in the Store do not constitute an offer within the meaning of the civil code provisions, but solely an invitation to conclude a contract.

4. The prices in the Store are given in Polish zloty, in gross amount (including any customs duties, VAT, and other taxes). These prices do not include the cost of delivery and payment processing - the amount of which is decided by the Customer each time when placing an order. The final price for a specific sales contract of Goods is determined in the order placement process, in accordance with §3 para. 1 and 2.

5. The Goods are sold in quantity-based units (e.g., pieces, packages, weight units).

§2

Account Registration

1. Customers have the option to register on the Store's website, resulting in the creation of an Account.

2. The creation of a Customer Account occurs through:

a) Customer registration involves completing the registration form available on the Store's website (the form will appear after selecting the appropriate subpage of the Store or during the ordering process). At least filling in the fields marked as mandatory is required, which include: name and surname or company name, address, shipping address (if different), and email address, and for entrepreneurs - also the Tax Identification Number (NIP).

b) Acceptance of the terms of the Regulations and privacy policy (including the cookie policy) is required.

3. After filling out the registration form, an email is sent to the email address provided by the Customer, requesting confirmation of the provided data by clicking on the link included in the message. The customer's account is created upon confirmation.

4. The Customer may delete their account in the Store at any time by sending a relevant request to the following address: sprzedaz@edfplugin.pl

5. The Customer can browse data within their Account and utilize Store functionalities dependent on having an Account, after logging in. Logging in occurs by entering the correct login (email address provided during the registration process) and password on the appropriate Store subpage. The Customer undertakes to keep the established password confidential and to prevent other individuals from using their Account.

6. The Seller may also delete a Customer's Account in the event of a violation of the Regulations, especially when the Customer:

a) Provided inaccurate, incomplete, or outdated information during registration in the online store, which is misleading or violates the rights of third parties,

b) Engaged in, through the online store, infringement of personal rights of third parties, especially the personal rights of other customers of the online store,

In such case, re-registration is not permissible.

7. The removal of the Account does not affect the validity of previous legal actions carried out by the Seller with the Client through the Store.

§ 3
Placing orders

1. The customer can purchase goods through the Store. To do this, the customer should add individual items to the "cart" and then confirm their selection by clicking on the appropriate option available on the Store's website.

2. After confirming the list of selected items, the customer should:

a) Specify the delivery and payment method, as well as confirm the total price of the Goods (including VAT, any customs duties, and delivery and payment costs - if applicable)

b) Confirm the data gathered in the Account, and in the case of non-logged-in Customers - provide the data specified in §2 section 1 above and accept the content of the Regulations and Privacy Policy (or log in).

3. Finally, in the event of making the final decision to purchase the Goods on the terms displayed by the Store, the Customer should click "place order with an obligation to pay." From this moment, there is no possibility to change the content of the order.

4. Completing the actions referred to in paragraphs 1, 2, and 3 is tantamount to submitting an offer to conclude a sales contract for the goods placed in the basket by the Customer to the Seller, based on the prices displayed by the system, including the delivery costs, etc. (see. paragraph 2 lit. a above).

5. Upon the Customer's submission of an offer in accordance with paragraph 4, the Customer receives an email containing a written confirmation of the terms of the submitted offer (order) and a copy of this regulation.

6. The sales contract for the selected Goods between the Customer and the Seller is concluded upon the Seller's acceptance of the previously received offer (order) - in the form of a message sent via email to the address provided by the Customer.

7. The confirmation of the offer (order) placement, as mentioned in point 5, does not imply acceptance of the offer (order) referred to in point 6.

8. The Seller envisages the possibility of concluding sales agreements for Goods available in the Store without using the online service, via telephone, email, internet messenger, etc. In such a case, immediately after reaching an agreement on the future contract terms, the Seller will send the Client, via email, fax, or using another Durable medium, information including: a) a copy of these regulations, and b) the content of the agreed order (data specified in point 2 lit. a above). The sales agreement for Goods is concluded when the Client confirms the conditions specified in the aforementioned information, which will be recorded on a Durable medium. The Seller will promptly confirm to the Client the fact of concluding the sales agreement for the Goods on a Durable medium

§4

Payment

1. The seller provides the following payment methods:

· Online payment by debit or credit card.

· Payment by traditional bank transfer.

· Deferred payments: Klarna, Przelewy24 (with PayPo service).

he customer should select the preferred payment method in the order form.

2. The use of certain payment methods requires the Customer to enter into an agreement with a specific third party (payment intermediary) for payment processing. The Seller is not a party to these agreements but only provides the Customer's personal data to the payment intermediary to the extent necessary.

3. The cost of payment depends on the selected payment method. The Customer is notified of the payment cost for each item before placing an order, in accordance with §3. Additionally, information about current rates is always available on the Store's website.

4. After the conclusion of the sales contract for the Goods, the Seller issues the Customer with the appropriate fiscal document (VAT invoice or receipt) and attaches the document to the Goods, according to the selected delivery option.

5. Payments should be made to the Seller's bank account. nr 36 1050 1344 1000 0090 3130 4828

6. In case of delays in payments by the Buyer, the Seller reserves the right to charge interest in accordance with the applicable legal regulations. In the case of Buyers who are Entrepreneurs, the Seller will charge interest for late payment in commercial transactions.

§5

Order fulfillment and delivery of Goods

1. The Seller will commence order fulfillment immediately upon receiving payment for the Goods into their bank account.

2. The method of delivery and the address for delivery should be specified by the Customer in the order form.

3. Possible delivery methods include:

After prior payment, the Seller offers personal pickup at the Seller's headquarters located at:
EDFELECTRONICS sp. z o.o. ul. Rybnicka 64, 44-310 Radlin
Delivery via courier service.

4. Methods of delivery other than personal pickup are handled by the Seller through third-party carriers. If one of these delivery methods is chosen, the Seller provides the customer's personal data to the respective carrier to the extent necessary.

5. The cost of delivery depends on the chosen method of delivery and the selected method of payment. The customer is informed of the delivery cost of a given product before placing an order, in accordance with §3.

6. The order processing time is the sum of the time it takes to hand over the shipment to the carrier and the time it takes for the carrier to deliver the shipment.

7. In the event that it is not possible to fulfill the order within the specified timeframe, the Seller may inform the Customer via email and refund the full amount received by the Customer, unless the Customer agrees to extend the delivery time. This applies especially to goods requiring customization to meet the specific needs of the individual Customer.

8. For Customers who are Entrepreneurs:

a) According to the terms of the agreement, the Seller provides for delivery via self-pickup. The INCOTERMS 2020 Ex Works rules apply, whereby the pickup must be made by the Customer within 2 business days from the notification of the availability of the goods in the Seller's warehouses. The Buyer must inform the Seller of the planned pickup date (within +/- 3 hours) at least 12 hours in advance. Pickup is possible from Monday to Friday during warehouse working hours.

b) The delivery deadline mentioned in point 6 above is binding provided it has been confirmed by the Seller in writing under penalty of invalidity. The Customer may claim against the Seller for late delivery provided that the Seller fails to deliver the Goods within the agreed deadline, as well as within an additional period set by the Customer in a written request, not shorter than 14 days from the delivery of the additional request.

c) The delivery deadline may be extended by the duration of any obstacles caused by force majeure, beyond the control of the Seller, such as natural factors (earthquakes, volcanic eruptions, floods, fires, tornadoes, etc.), epidemics, wars, states of emergency, administrative restrictions, strikes, terrorist attacks, power supply failures, production disruptions, transportation and customs delays, damage to production lines, transportation accidents, road closures, time restrictions on truck traffic, electricity shortages, shortages of materials and resources, restrictions on business activities, transportation imposed by public authorities, etc. The Seller shall not be liable for failure to meet the deadline due to the reasons indicated above.

d) The Customer is obliged to carefully inspect the condition of the shipment in the presence of the courier. In the event of finding that the shipment is damaged or defective, the Customer must refuse acceptance and sign an appropriate protocol. Any quantitative discrepancies or the presence of non-hidden defects in the shipment must be noted on the waybill and signed by the driver (courier) and the person receiving the delivered goods. In the absence of such entry on the waybill (delivery document), the Seller shall not be liable for quantitative discrepancies or qualitative defects that are not hidden defects.

9. In the absence of a different agreement, the Customer is responsible for unloading the Goods from the provided means of transport.

10. The address to which the goods are to be sent should be located within the territory of Poland. The Seller carries out deliveries outside this area after prior arrangement with the Buyer.

§6
Liability for defects

1. The seller provides a warranty for the quality of the Goods, under the terms specified in this paragraph, for a period of 24 months from the date of delivery of the Goods to the Customer.

2. For Buyers who are Consumers or Privileged Entrepreneurs, entering into an agreement with the Seller obliging the transfer of ownership of the Goods to the Consumer or Privileged Entrepreneur, including, in particular, a sales agreement, a delivery agreement, or a work contract that constitutes the Goods – the Seller, regardless of any warranties provided, shall be liable for any non-conformity of the Goods with the contract under the universally applicable provisions, including especially Article 43a and subsequent articles of the Act of 30 May 2014 on consumer rights. (Dz.U.2020.287 t.j.).

3. For other Buyers, who are Entrepreneurs, the warranty exhausts the Seller's liability for defects in the Goods. Therefore, in particular, the Seller's liability for defects in the Goods under the warranty referred to in Article 556 et seq. of the Civil Code is excluded..

4. The warranty conditions, referred to in paragraph 1, are as follows:

a) The Seller is liable only for defects existing in the Goods at the time of delivery to the Customer.

b) The warranty does not cover, in particular: (i) defects caused by improper use of the Goods, especially contrary to the provided operating instructions, contrary to their intended purpose, or through installation in systems or structures that do not comply with the Seller's instructions and recommendations; (ii) defects resulting from physical (mechanical) damage to the Goods occurring after their delivery; (iii) defects arising after modifications or changes to the Goods without the Seller's consent, expressed in writing under the penalty of invalidity; (iv) force majeure events, including lightning strikes, fire, flooding, high temperatures, and chemical factors; (v) improper installation (assembly) and configuration (inconsistent with the instructions), including improper power supply and connection of external devices that may damage the Goods; (vi) inadequate maintenance, in cases where the device requires periodic maintenance..

c) Spare parts are not covered by the warranty.

d) Violation by the Customer of device security measures, such as seals, warranty stickers, and stickers with the serial number, as well as any modifications or repairs made by the Customer to the device without adhering to the provisions contained in this Regulation, result in automatic expiration of the warranty for the Goods.

e) The Seller undertakes that in the event of a valid complaint, the Seller, at its discretion, will: (I) replace the defective Goods with a new one (free from defects), (II) repair the damaged Goods, or (III) if repair or replacement with a new device would entail excessively high costs for the Seller or be impossible to perform, the Seller will refund the Customer the full amount of the paid price, in which case the Customer undertakes to return the defective Goods to the Seller.

f) If at the time of replacement the Goods are no longer available on the market or are not produced in the same version, the Seller may replace the defective Goods with a similar one, of no worse parameters - unless the Customer who is a Consumer or Privileged Entrepreneur objects to such a solution.

g) In the event of a dispute regarding the justification of a complaint about a qualitative defect reported by a Buyer who is a Business Customer, the Parties will submit the Goods for examination to an independent testing unit agreed upon by both Parties.

h) The costs of unsubstantiated complaints, including the costs associated with the aforementioned examination, shall be borne by the Customer.

5. Claims regarding defects in goods (complaints) can be submitted, among other methods, via email to the following address: serwis@edfplugin.pl or in written form to the Seller's address provided in §1, subject to the provisions of paragraph 5.

6. For Business Customers - complaints must be submitted in writing by registered mail (with acknowledgment of receipt by the addressee) or by email, within the following deadlines: (I) in the case of quantitative and qualitative defects, other than hidden defects - 1 day from receipt of the Goods; (II) in the case of other defects - 14 days from the discovery of the defects in the Goods. The Seller shall not be liable for defects that have not been reported in accordance with the preceding sentence. Complaints submitted in the incorrect form or after the deadline shall be deemed ineffective.

7. In the content of the complaint notification, the Customer should provide:

a) Contact details of the Customer and the person reporting the complaint.

b) The invoice or receipt number issued in relation to the goods subject to the complaint.

c) The serial number of the product.

d) Description of the defect or non-conformity of the product with the contract, including especially: what the defect/non-conformity consists of, when it was discovered.

e) Photographic documentation, including a photo of the label of the advertised product.

f) What the customer demands regarding the complaint (e.g., repair or replacement of the item, price reduction, contract termination),

g) The basis for the customer's claims (e.g., non-conformity of the item with the contract, warranty),

- The lack of any of the above elements in a complaint submitted by a customer who is a Consumer or Privileged Entrepreneur does not constitute an obstacle to the consideration of the complaint. However, providing complete documentation may expedite the process. In the case of Entrepreneurs, an incomplete complaint is considered ineffective.

8. In the case of filing a complaint:

a) The consumer or privileged entrepreneur customer, submitting requests for repair or replacement of the Goods, is obliged to make the Goods available to the Seller for which the complaint concerns. The Seller collects such Goods at their own expense. If the goods have been installed before the non-compliance with the contract has been revealed, the Seller dismantles the Goods and re-installs it after repair or replacement, or commissions these activities at their own expense.

b) The consumer or privileged entrepreneur customer, who submits a statement of withdrawal from the contract, shall immediately return the Goods to the Seller, at their own expense, to the Seller's registered office address at: „ul. Rybnicka 64, 44-310 Radlin”.

c) The business customer is obliged, upon the Seller's request, to make the Goods available to the Seller for inspection or to deliver them to the Seller's registered office address at: "ul. Rybnicka 64, 44-310 Radlin". The Seller may send the relevant request throughout the entire complaint procedure, i.e., until feedback is provided by the Seller. During the complaint procedure, the specified Customer is obliged to store the claimed Goods properly, preventing any potential damage, contamination, or emergence of defects. In case the complaint is not acknowledged, the Goods will be returned to the business customer at their expense.

d) Before shipping the Goods as part of a complaint, the customer should: (I) coordinate the shipment with the Manufacturer, who will assign the complaint an RMA (Return Merchandise Authorization) number, and (II) properly secure the device for transportation.

e) The complaint will be considered by the Seller within 14 days from the date of notification along with the provision of necessary information or documents allowing for the assessment of the validity of the claims — unless a shorter period is stipulated by applicable law.

§7

The right of withdrawal

1. Customer, being a Consumer or a Privileged Entrepreneur, may withdraw from the sales contract of the Goods without stating any reason. The deadline for withdrawal from the contract expires after 14 days from the day on which the Customer acquires possession of the Goods or from the day on which the third party indicated by the Customer, other than the carrier, acquires possession of the Goods.

2. To meet the deadlines referred to in paragraphs 1 and 2, it is sufficient for the Customer to send a statement of withdrawal from the contract to the Seller before the deadline expires.

3. Cancellation of the sales contract occurs by the Customer submitting a clear statement to the Seller.

4. In the event of withdrawal from the sales contract by the Customer in the manner described in this paragraph:

a) The Customer should return the unused Goods to the address "ul. Rybnicka 64, 44-310 Radlin" immediately, and in any case no later than 14 days from the day on which they withdrew from the Sales Contract of the Goods. The deadline is met if the Customer returns the Goods before the expiry of the 14-day period. The Customer covers the direct costs of returning the Goods..

b) The Seller will refund to the Customer all payments received from the Customer, excluding the costs of delivering the Goods, no later than 14 days from the day on which the Seller is informed about the Customer's decision to withdraw from the Sales Contract of the Goods.

c) The Seller will refund the payments using the same method of payment as the Customer used in the initial transaction, unless the Customer expressly agrees to a different solution. In any case, the Customer will not incur any fees in connection with this refund.

5. The Seller may withhold the refund until receiving the Goods or until the Customer provides evidence of returning the Goods, whichever occurs first.

6. The customer is responsible for the reduction in the value of the Goods resulting from their use in a manner other than necessary to ascertain the nature, characteristics, and functioning of the Goods.

7. The right of withdrawal, as referred to in this paragraph, does not apply to the Customer in relation to the agreements specified in Article 38 of the Act of 30 May 2014 on consumer rights (Journal of Laws of 2020, item 287), including agreements:

a) The right of withdrawal, as referred to in this paragraph, does not apply to the Customer in relation to agreements for the provision of services for which the Buyer is obliged to pay a price, if the Seller has fully performed the service with the explicit and prior consent of the Buyer, who was informed before the commencement of the provision that once the service is performed by the Seller, they will lose the right to withdraw from the contract, and the Buyer acknowledged and accepted this condition.

b) The right of withdrawal, as described in this paragraph, does not apply to the Customer in relation to agreements where the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiry of the withdrawal period;

c) The right of withdrawal, as described in this paragraph, does not apply to the Customer in relation to agreements where the subject of the performance is a non-prefabricated item, manufactured according to the Customer's specifications or serving to satisfy their individualized needs;

d) The right of withdrawal, as described in this paragraph, does not apply to the Customer in relation to agreements where the subject of the performance is an item liable to deteriorate rapidly or with a short shelf life;

e) The right of withdrawal, as outlined in this paragraph, does not apply to the Customer regarding agreements where the subject of the performance is an item delivered in a sealed package which cannot be returned once opened due to health protection or hygiene reasons if the packaging has been opened after delivery.

f) The right of withdrawal, as described in this paragraph, does not apply to transactions where the subject of the performance consists of items which, by their nature, become inseparably mixed with other items after delivery.

g) The right of withdrawal, as described in this paragraph, does not apply to transactions in which the customer has expressly requested the entrepreneur to visit them for urgent repair or maintenance purposes. If the entrepreneur additionally provides other services than those requested by the customer or supplies items other than spare parts necessary for the repair or maintenance, the right of withdrawal from the contract applies to the additional services or items.

h) The right of withdrawal, as described in this paragraph, does not apply to contracts for the supply of sealed audio or sealed video recordings or sealed computer software delivered in sealed packaging if the packaging has been opened after delivery.

i) The right of withdrawal, as described in this paragraph, does not apply to contracts concluded through a public auction.

§8

Technical requirements, prohibition of unlawful content, complaints about the Store's operations.

1. The Seller provides Customers with the possibility of free use of services provided electronically through the Store (within the meaning of the Act of July 18, 2002, on the provision of electronic services, consolidated text: Journal of Laws 2017, item 1219; hereinafter referred to as the "Act on Electronic Provision of Services"), the content of which includes the use of the Store's functionalities, including in particular:

a) providing access to the content of the Store,

b) registration and maintenance of the Account,

c) concluding sales agreements with the Seller for Goods available in the Store

2. In order to use the above-mentioned services, the Customer should have: a device allowing connection to the Internet and equipped with an operating system, internet access, necessary software (web browser), and an email account.

3. The conclusion of agreements for the provision of services, as referred to in §8(1), occurs by the Customer submitting a relevant, individual request for data transmission via a telecommunications network (which may occur in the case of §8(1)(a) by opening the Store's website, and in the case of other services specified in §8(1) - by completing and approving the appropriate form within the Store). These agreements are terminated upon their complete performance, and in the case of continuous services, by termination by one of the Parties at any time. The respective statement can be sent to the Seller by the Customer via email, to the address.sprzedaz@edfplugin.pl

4. The Customer undertakes not to place unlawful content (e.g., comments) within the Store - including, in particular, content promoting violence or pornography, or content infringing the rights of third parties. In the event of the Seller receiving an official notification or credible information regarding the unlawful nature of the stored content provided by the Customer, the Seller may prevent access to such content.

5. The customer undertakes to:

a) The customer undertakes not to use the Store in a way that disrupts its operation, especially by using specific software or devices,

b) Not undertaking actions such as: sending or placing unsolicited commercial information (spam) within the online store,

c) Using the online store in a manner that is not burdensome for other customers or the Seller,

6. In case of dissatisfaction with the performance of the Store, the Customer has the possibility to file a complaint via email, at the following address: sprzedaz@edfplugin.pl The Customer will be informed about the method of handling the complaint at the email address from which it was sent, within 14 days of its receipt by the Seller,

7. This Regulation, including this paragraph, also constitutes the terms and conditions of the services referred to in section 1 within the meaning of Article 8 of the Act on the provision of electronic services, and is permanently available on the Store's website. The conditions for creating and deleting the Customer's Account are specified in §2 above,

§9

Personal data

1. The data controller of the Customer's personal data is the Seller, whose details are provided in §1 above. Customers may contact the Seller regarding personal data protection matters via email. sprzedaz@edfplugin.pl

2. The Customer's personal data will be processed by the Seller in accordance with applicable laws (including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC - hereinafter referred to as GDPR) - for the period necessary to carry out activities aimed at achieving the purposes for which they were collected,

3. The Seller processes Customers' personal data for the purpose of:

a) To fulfill agreements for the provision of electronic services, sales contracts, or other agreements concluded under the terms specified in this Regulations – especially in connection with the registration of an Account or placing orders. The legal basis for processing in such cases is the performance of the contract with the Customer or taking steps at the request of the Customer before entering into the contract (Article 6(1)(b) of the GDPR),

b) To fulfill the legal obligations incumbent on the Seller, especially concerning proper accounting documentation (Article 6(1)(c) of the GDPR),

c) To promote its own goods or services, as well as to create compilations, analyses, and statistics, and to pursue claims. The legal basis for processing in this case is the legitimate interest of the Seller (Article 6(1)(f) of the GDPR),

4. The data may also be processed by the Administrator to a greater extent based on consent (Article 6(1)(a) of the GDPR). In such a case, the data subject has the right to withdraw consent at any time - without affecting the lawfulness of processing based on consent before its withdrawal. The data will be processed for the period resulting from the content of the consent (or until the withdrawal of consent, depending on which occurs earlier),

5. In each case, the disclosure of personal data by the Customer is voluntary - provided that some data are necessary for the Seller to perform the sales contract concluded through the Store,

6. The Customer's personal data may be disclosed to third parties only if the Seller is authorized or obligated to do so by law. Recipients of the data may include: persons servicing the infrastructure or IT systems, subcontractors, individuals providing services related to the execution or improvement of the sales process (e.g., payment intermediaries, banks, advertising agencies, couriers or carriers), as well as advisors (e.g., in accounting or legal matters) or auditors,

7. Personal data will not be processed in a manner constituting profiling

8. The personal data may be transferred by the Administrator to third countries (outside the European Economic Area). In such a case, the data will be secured as required by applicable laws, particularly by implementing the so-called Standard Contractual Clauses (SCC),

9. The client has the right to access their personal data, to rectify, erase, or restrict processing, as well as the right to object to processing, and the right to data portability. The right to object applies especially when there is no legal basis for data processing or when the data is processed for direct marketing purposes,

10. If processing is in breach of the law, the client has the right to lodge a complaint with the supervisory authority – the President of the Office for Personal Data Protection.

§10

Changes in the terms & conditions

1. The Seller has the right to change the provisions of this Regulations (including: annexes to the Regulations) – for valid reasons. Valid reasons include in particular:

a) change in the functionality of the Store,

b) a change in the applicable legal regulations,

c) a change in the Seller's business profile,

d) a change in the type or scope of services (goods or services) offered through the Store, or in the way those services are provided,

2. Buyers who have registered and created an Account will be informed about changes to the Regulations made in accordance with paragraph 1, upon their first login or in the form of a separate statement from the Seller, in particular sent by email. In case of non-acceptance of the changes, the Buyer may send a relevant statement to the Seller - resulting in the immediate deletion of the Account.

3. The changes to the regulations will not in any way infringe upon the rights acquired by Buyers, and in particular will have no impact on placed Orders - which will be fulfilled on the existing terms.

§11
Final provisions

1 The applicable law for this regulation, as well as for all agreements concluded under its execution (including, in particular, sales agreements for Goods), is Polish law.

2 In the case of Customers who are Entrepreneurs:

a) All technical information regarding goods from catalogs, brochures, and other advertising materials presented by the Seller is for informational purposes only and is binding only to the extent accepted by both parties. The Buyer is obligated to familiarize themselves with the technical parameters of the ordered goods,

b) The Seller's liability for non-performance or improper performance of concluded agreements, including sales agreements for Goods, is limited to actual damages (excluding lost profits, consequential damages, etc.) caused by the intentional actions of the Seller. The burden of proof regarding the circumstances indicated in the preceding sentence lies with the Customer,

c) The maximum liability of the Seller towards the Customer, regardless of the legal basis, shall not exceed the price of the Goods in connection with which the damage occurred,

d) The Seller shall not be liable for the inability to use the Goods for a purpose that is not clearly indicated in the official materials provided directly by the Seller,

e) The customer's complaint about the Goods does not constitute a basis for refusing to pay the price,

f) The customer does not have the right to make any deductions from any receivables due to the Seller, with the receivables of the Seller against the Customer,

g) In the event of overdue payments by the Customer to the Seller, the Seller reserves the right to withhold the delivery of the ordered Goods to the Customer until the arrears are settled or additional security is provided — even if the price for a given Good has already been paid,

h) Until the full payment of the total price for the ordered Goods, the Seller reserves the right of ownership over the Goods covered by the order,

i) Any disputes arising between the Parties shall be resolved by the Polish common court competent for the Seller's registered office,

3 For Customers who are Consumers or Privileged Entrepreneurs residing within the European Union (excluding Denmark) but outside the territory of the Republic of Poland, paragraph 1 shall apply to the extent that it does not exclude the application of the provisions in force in the country of the Customer's habitual residence, which cannot be excluded by agreement (see Article 6 of the Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations [Rome I, OJEU L 177/6]),

4 The European Commission has provided an online platform for dispute resolution between consumers and traders at the EU level (the ODR platform) since February 15, 2016, available at http://ec.europa.eu/consumers/odr. The Seller's email address, as a potential point of contact for these matters, is: [Seller's email address]. sprzedaz@edfplugin.pl

Privacy and Cookie Policy

This document constitutes a description of the privacy policy and the use of cookies by EDFplug-in with The headquarters is located in Radlin, at 64 Rybnicka Street, 44-310 (Administrator). It defines the rules, methods of processing, and utilization of data and information obtained from users of the website. Please carefully read the contents of this policy. By accessing or using this website and providing us with any personal data, the user accepts the terms of this privacy policy.

The administrator of personal data is EDFELECTRONICS sp. z o.o. with its registered office in Radlin at "ul. Rybnicka 64, 44-310 Radlin", registered in the National Court Register under the number KRS: 0001010591, Tax Identification Number (NIP): 6472575952, National Official Business Register (REGON): 365747029, share capital: 20,000 PLN, tel. +48 604 343 504, email:sprzedaz@edfplugin.pl

1. PRIVACY POLICY

EDFplug-in takes special care to ensure that all personal data is processed in accordance with the purpose for which it was collected and used appropriately within the scope of the permissions granted (consents) and the processing areas permitted by law.

All personal data is processed in accordance with the requirements of applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), the Act of 10 May 2018 on the protection of personal data (Journal of Laws of 2018, item 1000), the Act of 18 July 2002 on the provision of electronic services (consolidated text Journal of Laws of 2017, item 1219, as amended), and the Telecommunications Law (consolidated text Journal of Laws of 2017, item 1907, as amended), including within the scope of consent granted by the user.
We ensure that the processing of personal data is carried out in accordance with the principles of substantive correctness and adequacy to the purposes for which they were collected.
We process data for the period necessary to achieve the purposes for which they were collected, and additionally for the period for which we are obliged to do so under applicable laws and regulations.
We ensure the confidentiality, integrity, and accountability of the personal data processed by us.
Processed personal data are not disclosed without the consent of the individuals concerned, unless these data are provided to persons authorized to process personal data, entities to which the data have been transferred based on a data processing agreement (including those cooperating with the Administrator: law firms, IT service providers), and entities authorized under applicable law.
Processed personal data are not transferred to countries outside the European Union and the European Economic Area.
These principles apply to the processing of personal data in all types of applications used by EDFplug-in customers (web applications as well as mobile applications)..

2. METHODS OF OBTAINING THE PERSONAL DATA

Personal data is collected by:

through voluntarily entered information in forms,
through storing cookies in end devices (so-called "cookies").

3. "COOKIE" POLICY

The service uses Cookies
Cookies (so-called 'cookies') are IT data, in particular text files, which are stored on the end device of the Service User and are intended for using the website pages of the Service.
The entity placing cookies on the end device of the Service User and accessing them is the operator of the Service.
Cookies are used for the following purposes:

creating statistics that help understand how users use the website, enabling the improvement of its structure and content, also using Google Analytics;
adapting the content of the Website to the User's preferences and optimizing the use of the Website.

Within the Service, two main types of cookies are used: "session" (session cookies) and "persistent" cookies. "Session" cookies are temporary files that are stored on the User's end device until logging out, leaving the website, or closing the software (web browser). "Persistent" cookies are stored on the User's end device for the time specified in the parameters of the cookies files or until they are deleted by the User.
The web browser usually allows storing cookies on the User's end device by default. Service users can change their settings in this regard. The web browser allows for deleting or blocking cookies. Detailed information on this subject is available in the help or documentation of the User's web browser.
Limiting the use of cookies may affect some functionalities available on the Service's website.
Privacy policy regarding the collection of statistics by Google Analytics is available on the website: https://policies.google.com/privacy?hl=pl&gl=pl

4. SERVER LOGS

Information about some user behaviors is subject to server log logging. This data is used solely for the purpose of administering the service and ensuring the most efficient provision of hosting services.
The viewed resources are identified by URLs. Additionally, the following information may be subject to logging:

request arrival time,
time of sending the response,
the name of the User's station,
information about errors that occurred during the execution of HTTP and HTTPS transactions,
URL address of the previously visited page by the User (referer link) - in case the transition to the Service occurred through a hyperlink,
information about the type of device used by the User,
information about the User's web browser,
information about the User's IP address, including the country from which the User logs in.

The above-presented data is not associated with specific individuals browsing the Service.
The above data is used solely for the purpose of administering the Service and the server.

5. COLLECTED DATA IS UTILIZED FOR THE FOLLOWING PURPOSES:

Personal data is used for the purpose of providing services by EDFplug-in and fulfilling the legal obligations incumbent on the Administrator – based on Article 6(1)(a), (b), and (c) of the GDPR.
With the appropriate consent, data is also used for marketing purposes carried out through electronic communication means, especially using telecommunication end devices, for direct marketing purposes, in accordance with Article 172 of the Act of 18 July 2002 Telecommunications Law (consolidated text: Journal of Laws of 2017, item 1907, as amended) and electronic mail, in accordance with Article 10 of the Act of 18 July 2002 on the provision of services by electronic means (consolidated text: Journal of Laws of 2017, item 1219, as amended) based on Article 6(1)(a) of the GDPR.

6. SECURITY AND INFORMATION STORAGE

EDFplug-in ensures the security of personal data through appropriate technical and organizational measures aimed at preventing unauthorized processing, unauthorized access, accidental loss, destruction, or damage.

7. USER'S RIGHTS

Providing personal data necessary for the provision of services offered by the Administrator is mandatory, while providing personal data beyond that scope is voluntary.
The Administrator respects the rights granted to every individual whose data is processed, including the rights of access to data, rectification of data, erasure of data, restriction of processing, data portability, and objection.
If the processing is based on the consent of the data subject, the data subject has the right to withdraw consent at any time. However, this will not affect the lawfulness of processing based on consent before its withdrawal
The individual whose data we process may exercise their rights by sending a written request to EDFplug-in, outlining their demands.
The individual whose data we process has the right to lodge a complaint with the supervisory authority if they believe that their rights have been infringed.

8. CHANGES IN THE PRIVACY POLICY

Changes to the privacy policy of EDFplug-in may be influenced by changes in legislation regarding data protection, as well as other factors. Users will be promptly informed of any changes on the website. EDFplug-in

9. CONTACT

Any questions regarding the processing and protection of personal data, including those related to this Privacy Policy, should be directed to the following email address: sprzedaz@edfplugin.pl

10. YOUR CURRENT COOKIE CONSENTS

This website uses cookies. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. They may combine this information with other data you have provided to them or that they have collected from your use of their services.

Cookies are small text files that can be used by websites to make user experiences more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission

This website uses various types of cookies. Some cookies are placed by third-party services that appear on our pages. You can withdraw your consent at any time in the Cookie Declaration on our website.

To learn more about who we are, how to contact us, and how we process personal data within our Privacy Policy, please visit the "About Us" or "Contact Us" sections of our website. Additionally, you can find detailed information about our data processing practices in our Privacy Policy.

We kindly ask you to provide your consent identifier and the date of contacting us regarding your consent

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